Key performance indicators:
Key performance indicators (KPIs) can be created for all your business units or partners. These indicators help analyze whether there is actual revenue gain or loss on monthly published information. Identifiers such as target arcs in red truly give you a visual meaning to quickly evaluate your current situation and address the issues promptly. Your typical KPIs would be OI, GM % & GPAD.
Financial metrics:
Presenting the financial metrics of your corporation with visualization tools provides a superior way to view data and information. Outcomes can be displayed using capacity gauges, percentage share, trend analysis and more. When data is presented in a visually-friendly format, managers can more easily understand and digest information and when necessary, act with greater speed and precision. The flexibility of user-interface design allows you, for instance, to maintain separate tabs for every business unit or partner and track their performance during any specified time period.
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Operations metrics:
Shipment and transfer metrics can be created on this tab. Every warehouse is analyzed for percentage of on time or late delivery. In addition, branch managers MBOs can easily be tracked and displayed by this metric.
Customer service metrics:
The ongoing challenge of providing enhanced customer service is a major concern for all companies. With Inov-soft’s Dashboard, top mangers have the capability to translate customer service information directly rather than through spreadsheets or other type of electronic documents. This dashboard links inputs and outputs, both internally and externally, and presents relationships among a host of variables. For example, a linear gauge can show the status and relationships between quotes and orders, highlight booking information reveal areas of opportunity and potential improvement.
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