++ Why do companies consider an outsourcing arrangement a wise option?
The demands of maintaining the latest technology are multifaceted and often cost and time prohibitive. By outsourcing, companies can focus on what they do best and allow the advantages of outsourcing to accrue to their business
++ How do you know if outsourcing is right for your company?
If the competition is taking business away, or sales representatives are losing their competitive edge because of outmoded products/services, or new projects or assignments are on a queue waiting for IT, then the time to find the right outsourcing partner is now
++ Where should I look for a vendor?
There are boatloads of vendors, but very few reliable solutions providers and value-enhancing partners. Even well-known, big-name companies can fall short of providing you with the quality software and service that you expect. Begin by first interviewing the team members of the outsourcing company who would be responsible for devising, designing and delivering the product/service that you need.
++ What should I look for in a software vendor?
A history of success, integrity, trust and reliability
++ How do I best gauge a vendor’s capabilities?
Find out about their track record for delivering products and services on time and on budget. Inquire about the quality of their relationships...are they happy or filled with complaints
++ How do I go about preparing my organization to work with an outsourcing partner?
Consider conducting mini-workshops between the vendor and the users allowing them to get acquainted and to have a better understanding of each other’s needs and capabilities

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++ How can I ensure that I achieve the desired results?
You will be able to measure the big things, like savings and on-time performance fairly easily. However, it is the little things that set the tone for building a quality relationship and facilitating the results you desire. It is highly recommended that you have open and transparent communication with your outsourcing firm. Conference calls, face-to-face meetings and frequent updates are viable ways to enhance this relationship. When both parties are communicating openly and honestly, then the path is paved for understanding, respect and a mutually rewarding relationship
++ Are there different types of rates offered by vendors?
Fixed-Rate Based Projects
This model is ideal for companies that have created pre-defined project and technical specs. Our project manager first reviews all facets of your project, then creates a plan of action specifying time, resources and costs for your approval. This type of project is typically delivered in a multi-phase format.
Hourly-Rate Based Projects
Ideally suited to the company that does not have enough resources or support to devise and implement a quality project. Our project manager works closely with your user community to develop the functional and technical specs. This information is then thoroughly reviewed by our staff and given to our developers. This model works well with companies that do not wish to have dedicated developers on their project.